Testimonials

"We would like to share our deepest gratitude for Monica Hsu and the incredible support she provided during a truly pivotal time for our family. Monica recently helped us sell our home in Pasadena—a place filled with decades of memories—and guided us through the process of finding a new home where my parents could settle comfortably. What made th..."

"We would like to share our deepest gratitude for Monica Hsu and the incredible support she provided during a truly pivotal time for our family. Monica recently helped us sell our home in Pasadena—a place filled with decades of memories—and guided us through the process of finding a new home where my parents could settle comfortably. What made this journey even more significant was that it took place during a very sensitive period, as my mother was recovering from a medical emergency. From the very beginning, Monica approached everything with the utmost care, kindness, and professionalism. She took the time to understand our situation and made sure that my parents felt heard, supported, and respected at every step. What could have been a deeply stressful and overwhelming experience was made not only manageable but surprisingly smooth, all thanks to Monica’s calm presence and thoughtful guidance. Monica is incredibly quick, thorough, and efficient. She knows how to get things done without cutting corners, and she always kept us informed and prepared. She was responsive to every question, proactive with every detail, and made sure nothing slipped through the cracks. When it came to selling the home, she handled the listing, showings, and negotiations with expertise and a sharp eye for detail. And when it came time to search for a new place, she was just as attentive—helping my parents find a new home that was not only practical but truly felt like the right fit. What stood out most to us was how Monica truly understood what our family home meant to us. She didn’t treat it like just another transaction—she respected and cherished the memories tied to that home, and handled the entire process with such sensitivity and grace. Despite how bittersweet it was to say goodbye, Monica made the transition feel comforting and seamless. Her empathy during this time meant more than words can say. One of Monica’s standout qualities is the strong network of professionals she brings with her. From remodeling contractors and repair specialists to movers and clean-up crews, she had trusted contacts ready to step in when needed. That alone saved us so much time and energy. It was clear that she had built lasting relationships with people who, like her, value quality and reliability. During such a stressful time, Monica was able to alleviate all that and more. Her calm confidence reassured us, her experience guided us, and her kindness lifted us. We always felt we were in good hands with Monica—not just professionally, but personally. She treated my parents with such genuine compassion, as if they were her own family. Words cannot fully express how thankful we are. Monica went above and beyond in every way, and we truly don’t know what we would have done without her. She is not only an exceptional real estate agent, but also a rare and amazing human being. We feel so fortunate to have had her by our side through this journey, and we wholeheartedly recommend her to anyone in need of a real estate expert who leads with both heart and skill."

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— The Santiago Family

"Monica was our listing agent for our starter home in Monterey Park. While every house is different, and every sale is different, she did get us $40,000 over asking with over 10 offers and sold within a week. Because of our positive working relationship, I have recommended her to everyone I know who is looking to sell or purchase a home. I recomm..."

"Monica was our listing agent for our starter home in Monterey Park. While every house is different, and every sale is different, she did get us $40,000 over asking with over 10 offers and sold within a week. Because of our positive working relationship, I have recommended her to everyone I know who is looking to sell or purchase a home. I recommended her to my brother, who also sold his house over asking and within a short period of time. Here are a few reasons why I would strongly recommend you hire Monica as your agent: She is incredibly competent. She knows the market she recommended we list our house higher and we ended up in a bidding war. We always took her advice and trusted her completely. She is efficient with her communication. She responds to you super quick. As a nervous seller, I truly appreciated this quality about her. We didn't have to wait days to hear from her, she was quick and always available on the phone. She kept us informed every step of the way. She has an incredible team: photographer, stager, cleaning crew, handyman. Your fliers will look amazing and professional! She had our flyer printed in thick cardstock, in color and had the floorplan available during the open house. Note, I would highly recommend going with her stager it really makes your house look warm, and inviting, and everything to help get it sold quickly! Her cleaning lady is also incredible she made our home really, really clean. Everything looked move-in ready! She looks the part. She is smartly dressed, very professional, and has a calm demeanor. Spend 5 minutes talking with her, and she will soon become your new friend! It is so clear that Monica is the right choice. I can't say enough great things about Monica. In addition to the reasons I listed above, she is just a wonderfully sweet and kind person. You will not be disappointed with your decision!"

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— Janis L.

"There was a property across the street from mine that was listed for sale. After being on the market for almost a year, the owner finally switched agents. Enter Monica. She came in, completely transformed it, and was able to immediately sell it. I loved what she did with it and I knew I wanted to have Monica as my listing agent. I reached out to..."

"There was a property across the street from mine that was listed for sale. After being on the market for almost a year, the owner finally switched agents. Enter Monica. She came in, completely transformed it, and was able to immediately sell it. I loved what she did with it and I knew I wanted to have Monica as my listing agent. I reached out to Monica soon after and told her my plans. She replied almost immediately and I just felt like our personalities just jived--she was warm, friendly, and informative. After I was able to secure a new place, I met with Monica and we laid out the timeline. After I moved out, she was able to have my condo staged, photos taken, and listed in less than a week. I was in disbelief! My condo looked fantastic in pictures and in person. Good thing I already closed escrow on my new place, otherwise I'd reconsider selling my condo lol Looking at Monica's track record, I know she is an incredibly busy woman. Except I'd never know it based on how quick she was to respond and how she always kept me in the loop. We were able to get multiple offers over asking the first weekend after listing. She guided me on the offers and explained the pros and cons of each one. While we were in escrow, every time I thought to myself "I wonder when fill in the blank is?" And soon after, I'd hear from Monica giving me an update. It was like she read my mind! The escrow process was smooth--a little too smooth that I didn't feel like it was all actually happening! Even after closing, it all still feels so surreal because I'm not used to things being so easy and it's all because of Monica! Choosing Monica as my listing agent was one of the easiest decisions of my life!"

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— Kim T.

"We met Monica several years ago while visiting open houses in search of our first home in the San Gabriel Valley/East Los Angeles. We had no experience in the real estate market and had no concrete contacts with any realtors knowledgeable about the area. My mother who is a realtor in northern CA called Monica for us and encouraged us to engage h..."

"We met Monica several years ago while visiting open houses in search of our first home in the San Gabriel Valley/East Los Angeles. We had no experience in the real estate market and had no concrete contacts with any realtors knowledgeable about the area. My mother who is a realtor in northern CA called Monica for us and encouraged us to engage her services to help us find our first home. The Los Angeles market is quite competitive even 6 years ago when we bought our first home. Monica met up with us every weekend for many weeks visiting open houses, making offers on homes, and helping us navigate through the sometimes emotional process of getting outbid by other buyers. Monica was always encouraging, and caring, and gave us the little kick of reality when we needed it the most. When the offer on our first home was accepted, we were actually sad that we wouldn't see her on the weekends anymore. She had become such an essential part of an important phase in our life. Fast forward six years after our home purchase and we again called Monica to help us sell our house since we were moving out of the area. Monica was responsive, efficient, and personable like she always is, and was able to get our house prepped for sale in less than 3 weeks. She managed the clean-up, cosmetic improvements, and staging. After the property was posted and the open house, we received more than 10 offers. The house sold for well above asking and the process to close went smoothly. We would not have been able to get all this done without Monica."

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— Arlene G.